CANCELLATION
POLICY.
Need to cancel an order? We've kept the process straightforward. Please read the conditions below before reaching out.
ORDER CANCELLATION
We understand that plans change. Here's what you need to know about cancelling an order with us.
- —Cancellation requested within 24 hours of placing the order
- —Order has not yet been dispatched or shipped
- —Request submitted via email to support@maxxtune.in
- —Order number and reason for cancellation provided
- —Cancellation requested after 24 hours of placing the order
- —Order has already been dispatched or is in transit
- —Custom or special orders placed on request
- —Items marked as "Non-Cancellable" at the time of purchase
HOW TO CANCEL
Cancellations are only accepted within 24 hours of placing your order. The sooner you reach out, the better your chances of catching the order before it is processed for dispatch.
Send a cancellation request to support@maxxtune.in. Include your order number and the reason for cancellation so we can locate and process your request promptly.
Once your cancellation is approved, we will send you a confirmation email. If your payment has already been processed, a full refund will be initiated to your original payment method within 7–10 business days.
HAVE QUESTIONS?
If you're unsure whether your order qualifies for cancellation, or need assistance with anything related to this policy, our support team is here to help.
Policy Updates: We reserve the right to update this policy at any time. Revisions will be published on this page with a new effective date.
NEED HELP WITH
YOUR ORDER?
Our support team is available every day, 9:30 AM – 6:30 PM IST.